meet the team

Our team is comprised of experienced professionals, from a wide breadth of backgrounds, that make us who we are today. The powerful combination of these skills enables us to deliver a level of service we’re truly proud of at the Lakes by Yoo.

Phoebe Vela-Hitchcox – Managing Director
John Hitchcox – Founder
Abi Terry – Social Media Executive
Alla Karvet – Housekeeper
Brikhadhadur Palunga – Security
Callum Horne – Sales Manager
Carmen Harris – Commercial Assistant
Caroline Marchant – Spa Manager
Carrie Wenthur – Head of Marketing
Charles Bowyer – Senior Guest Services
Chandra Sunar – Security
Chris Nicholls – Groundskeeper
Cristan Richter – Head Therapist
Diana Jacobs – Therapist
Dominic Abbott – Financial Controller
Ella Court – Restaurant & Events Supervisor
Ellie May Marchant – Spa Assistant
Ellis Griffin – Reservations Assistant
Greg Macrea – Head of Security
Hannah Blackie – Events Manager
Hugh Williams – Guest Services Assistant
Iain Chesterman – Head of Construction
Ian Heely – Pre Construction Manager
James Hall – Head of Sales
James Terry – Activity Deputy-Manager
Jason Thorley – Operations Director
Joanne Hearn – Estate Compliance Admin
John Baggaridge – Landscaper
Joseph Dobbs – Growth Marketing Manager
Katie Pollard – Assistant Estate Manager
Kishor Rai – Security
Lee – Spa Assistant
Liudmyla Samoilenko – Housekeeper
Lisa Dallas – Senior HR Manager
Luke Gillman – Landscaping Manager
Matt Sharp – Housekeeper
Natasha Hatwell – Marketing Manager
Nikola Krulova – Senior Guest Services Assistant
Paul Davis – Landscaper
Peter Johnson – Head of Guest Services
Pitamabar Rana – Security
Prashanna Gurung – Estate Runner
Rebecca Davies – Estate Manager
Rosie Norrish – Events Manager
William Axel-Berg – Landscaper
Ricky Armstrong – Maintenance
Shelly Murby – Spa Assistant
Sue Loyden – Executive Assistant to John Hitchcox & Phoebe Vela-Hitchcox
Tim Brownsell – Landscaper
Tom Beechy – Landscaper
Will Davis – Landscaper
Richard Savory – Landscaper
Yam Gurung – Security
Zoe Wilde – Head of Reservations
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