Careers
A fulfilling career for YOO
At Lakes By Yoo, we excel in delivering luxurious residential experiences of the highest quality, creating an awe-inspiring estate where guests, residents, and staff aspire to stay, live, and work. Our mission is to be renowned for managing exquisite residences, providing exceptional service, and creating lasting value with top-tier design and finishes. We offer a serene retreat where guests reconnect with nature, residents enjoy unparalleled comfort and elegance, and our dedicated staff thrives in a supportive and innovative environment. If that sounds like something you would like to be a part of, see if we have a job opening for you. Alternatively, submit your CV wth a brief description of what YOO do.
Sales and Reservations Assistant
Job Overview
As a Telesales Representative, you will be the first point of contact for potential guests, playing a vital role in promoting our properties and converting inquiries into bookings. Your expertise in telesales will directly impact our occupancy rates and customer satisfaction.
As a Telesales Representative, you will be the first point of contact for potential guests, playing a vital role in promoting our properties and converting inquiries into bookings. Your expertise in telesales will directly impact our occupancy rates and customer satisfaction.
Head Housekeeper
Job Overview
As Head Housekeeper, you will take total responsibility for the creation and management of the Housekeeping department. You will manage both external and internal teams whilst managing the daily housekeeping operations at The Lakes.
As Head Housekeeper, you will take total responsibility for the creation and management of the Housekeeping department. You will manage both external and internal teams whilst managing the daily housekeeping operations at The Lakes.
LBK – Sous Chef
Job Overview
The Lakes Bar & Kitchen, is open to our residents, guests and local Cotswold community. It truly embraces the YOO vision of bringing a community together, with its relaxed yet delicious dining, nature-inspired rustic interior design and stunning lake views. The Sous Chef will play a critical role in maintaining the high standards of food quality, consistency, and service that our guests expect. This position offers a unique opportunity to work in a stunning environment, contributing to a refined culinary experience.
The Lakes Bar & Kitchen, is open to our residents, guests and local Cotswold community. It truly embraces the YOO vision of bringing a community together, with its relaxed yet delicious dining, nature-inspired rustic interior design and stunning lake views. The Sous Chef will play a critical role in maintaining the high standards of food quality, consistency, and service that our guests expect. This position offers a unique opportunity to work in a stunning environment, contributing to a refined culinary experience.
Guest Services Supervisor
Job overview
As the Guest Services Supervisor, you will support the Head of Guest Services in overseeing the daily operations of the Guest Services department. You will contribute to delivering an exceptional level of intuitive service across the estate while assisting in supervising the team in the absence of Head of Guest Services.
As the Guest Services Supervisor, you will support the Head of Guest Services in overseeing the daily operations of the Guest Services department. You will contribute to delivering an exceptional level of intuitive service across the estate while assisting in supervising the team in the absence of Head of Guest Services.
LBK – Waiting Staff
Job Overview
As a member of the Waiting Staff at The Lakes Bar & Kitchen, you will be the face of the restaurant, responsible for delivering exceptional service to all guests. You will ensure that guests feel welcomed and are served in a timely, courteous, and professional manner. This role requires a passion for hospitality, attention to detail, and the ability to thrive in a fast-paced environment while maintaining high service standards.
As a member of the Waiting Staff at The Lakes Bar & Kitchen, you will be the face of the restaurant, responsible for delivering exceptional service to all guests. You will ensure that guests feel welcomed and are served in a timely, courteous, and professional manner. This role requires a passion for hospitality, attention to detail, and the ability to thrive in a fast-paced environment while maintaining high service standards.
Junior Guest Services Assistant
Job Overview
As the Junior Guest Services Assistant, you will play a pivotal role in ensuring a seamless guest experience. You will manage check-ins and check-outs, handle switchboard operations, and take reservations for lettings on Opera and activities on Trybe. Your responsibilities include addressing guest requests, assisting with deliveries, and resolving maintenance issues and complaints. You’ll also ensure rental properties are well-maintained, procure and replace inventory, and manage security deposits. Your proactive, hands-on approach and hospitality experience will be key in maintaining our high standards and guest satisfaction.
As the Junior Guest Services Assistant, you will play a pivotal role in ensuring a seamless guest experience. You will manage check-ins and check-outs, handle switchboard operations, and take reservations for lettings on Opera and activities on Trybe. Your responsibilities include addressing guest requests, assisting with deliveries, and resolving maintenance issues and complaints. You’ll also ensure rental properties are well-maintained, procure and replace inventory, and manage security deposits. Your proactive, hands-on approach and hospitality experience will be key in maintaining our high standards and guest satisfaction.
Housekeeper
Job Overview
We are looking for experienced housekeepers to join our in-house team, to undertake the day-to-day cleaning of The Estate Offices, Apartment and Cabins, Houses, our onsite Restaurant along with many other operations. This role would suit an experienced cleaner, who is happy to work under their own initiative.
We are looking for experienced housekeepers to join our in-house team, to undertake the day-to-day cleaning of The Estate Offices, Apartment and Cabins, Houses, our onsite Restaurant along with many other operations. This role would suit an experienced cleaner, who is happy to work under their own initiative.
Events Assistant
Job Overview
As an Events Assistant, you will join our team to support a variety of exciting events on our estate, from social gatherings and corporate functions to weddings. This casual, flexible role is perfect for students or anyone seeking part-time, shift-based work. You will be responsible for greeting guests, assisting with event space preparation, serving food and drinks, and ensuring the event space is clean and organized. You will also handle questions, complaints, and special requests to ensure a seamless and enjoyable experience for all attendees. Your enthusiasm and attention to detail will contribute to the success of our events.
As an Events Assistant, you will join our team to support a variety of exciting events on our estate, from social gatherings and corporate functions to weddings. This casual, flexible role is perfect for students or anyone seeking part-time, shift-based work. You will be responsible for greeting guests, assisting with event space preparation, serving food and drinks, and ensuring the event space is clean and organized. You will also handle questions, complaints, and special requests to ensure a seamless and enjoyable experience for all attendees. Your enthusiasm and attention to detail will contribute to the success of our events.
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